Technology @ PCPL

The Putnam County Public Library endeavors to be a community leader in helping to close the digital divide by being a central place for patrons to access tools and information while developing essential digital literacy skills.  We provide knowledgeable and trained staff who curate electronic resources, train and guide patrons in their use, and educate and stimulate the public as to the role of technology in their lives. We are committed to building and maintaining a robust technology program that includes equitable access to information and content creation tools as well as providing an engaging and supportive environment in which to explore and experiment with new technologies.

Want to read up on some helpful articles or watch some videos for computer issues?  Click to Visit: Technical Publications

Community Help Desk

COMMUNITY HELP DESK

HOURS: Monday-Thursday by appointment only.

Call 765-301-7094 to schedule an appointment.  Please leave a message if you get voicemail.

PCPL has a computer technician available to diagnose and help repair your computer  and electronics. Most computer problems can be repaired in 20 minutes.

If your computer problem is severe enough, or would take longer than 30 minutes to fix, we may recommend you take it to a professional.

Submit a Help Desk Request Here

One-On-One Assistance

Do you have a problem with a device that you can’t seem to solve? Our Community Help Desk is a great place to get one-on-one help using specific software and electronic devices.

Community Help Desk is first-come first-served and is free and open to the public. Patrons must accompany their computers or electronics at all times. We do not accept drop offs.

You may bring in your laptops, desktop towers, tablets, cell phones, or any other electronic device. Please bring any power cables with you!

Our Community Help Desk will be unavailable on occasion due to staff absences.

Technology Services

Public Computers

PCPL offers a number of public computers, free to use. A library card is not required to use a public computer at the library.

Public Wi-Fi

PCPL offers free Wi-Fi inside the library. A library card is not required to use free public Wi-Fi at the library.

One-On-One Tech Help

The Community Help Desk is available at designated times.
Drop-in to get help with your device or other technology.

Technology Classes

Periodically, PCPL offers technology classes on particular skills, devices and products. Check the Events Calendar for upcoming events.

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