The Putnam County Public Library is looking for a permanent part-time Reference Desk Assistant who is excited to assist patrons and support the library! Candidates must have patience in working with a wide range of patron needs, be supportive of the library’s mission, and be open to learning new skills and tools on the job. 

Duties include but are not limited to:

• Assisting the Adult Reference Librarian in collection care
• Answering general reference questions about the library, community, and resources
• Answering phone and email inquiries
• Reader advisory and material recommendations
• Locating materials in the library and within the digital collection
• Assisting with printing, copying, scanning, and general computer use
• Placing holds and Interlibrary Loans for patrons
• Packing and processing Interlibrary Loans
• Creating and managing item displays
• Assisting with adult program setup as needed

The primary responsibilities for this position are patron assistance and assisting the Adult Reference Librarian with collection care. Collection care requires pushing and pulling carts, repetitive bending, and repetitive reaching. Processing Interlibrary loans requires bending and lifting (20+ lbs), repetitive typing, prolonged screen use, and attention to detail. 

Qualifications

• A high school diploma or equivalent
• Proficient with Microsoft and Google suites
• Proficient in typing, document formatting, and digital file organization
• Comfortable using and assisting with various computer/cellular interfaces

Preferred (Not Required)

• Background in customer service
• Bachelor’s degree in a related field
• Librarian Assistant Certification (LC6)
• Library work experience 

Job Details

• Part-time, in person
• 28 hours/week
• Some nights and weekends will be required
• Starting pay is $13/hour depending on education and work experience
• 1.35 hours vacation time/pay period (up to 5 days/year)
• Voluntary supplemental insurance (Aflac)

*This position is not suitable for summer-only part-time work due to the 3-month training period. 

Example Library Shifts

*Possible shifts based on Library hours, not the actual schedule. 

Shifts may include up to 1 hour of unpaid lunch and two paid 15-minute breaks. Please inquire during the hiring process with specific scheduling requests and inquiries. 

Mondays-Thursdays: 9 am to 5 pm, or 12 pm to 8 pm
Fridays & Saturdays: 9 am to 5 pm
Sundays: Always closed.