*This position is unsuitable for summer-only part-time work due to the 3-month training period. 

The Putnam County Public Library is looking for a permanent part-time Reference Desk Assistant who is excited to assist patrons and support the library! Candidates must have patience in working with a wide range of patron needs, be supportive of the library’s mission, and be open to learning new skills and tools on the job. 

The primary responsibilities of this position are patron assistance and processing Interlibrary Loans (ILL). ILLs are shipped Monday – Friday and require bending and lifting (20-40 lbs), repetitive typing, and attention to detail. 

Duties include but are not limited to:

*Daily packing and processing of Interlibrary Loan.
*Assisting with printing, copying, scanning, and general computer use
*Answering general reference questions about the library, community, and resources
*Answering phone and email inquiries
*Locating materials in the library and within the digital collection
*Placing holds and Interlibrary Loans for patrons
*Creating and managing item displays
*Assisting the Adult Reference Manager in collection care
*Occasionally assisting with adult program setup

Qualifications
*A high school diploma or equivalent
*Efficient with desktop technology (Microsoft/Google, typing, formatting, digital file organization)
*Comfortable using and assisting with computer/cellular interfaces

Preferred (Not Required)
*Background in customer service
*Bachelor’s degree in a related field
*Library work experience 

Job Details
*Part-time, in person
*20 – 29 hours (4-5 days) / week
*Some nights and weekends will be required
*Starting pay $12.36/hr+ depending on education and work experience
*1.35 hours vacation time/pay period (up to 5 days/year)

Growth & Training

This position includes 3 months of on-the-job training and is unsuitable for those seeking short-term employment. Employees should expect lateral growth and skill development as all full-time positions are currently filled. 

Example Library Shifts

*Possible shifts based on Library hours, not the actual schedule. 

Scheduling is moderately flexible and may accommodate secondary employment and requested days off. Shifts may include 30-60 minutes of unpaid lunch and two 15-minute paid breaks. 

Mondays-Thursdays: 9 am to 5 pm, or 12 pm to 8 pm
Fridays & Saturdays: 9 am to 5 pm
Closed on Sundays and bank holidays.