The Putnam County Public Library is hiring for the position of Circulation and Outreach Manager to execute and oversee the library’s circulation and patron services operations.  This full time position will involve managing a team of library professionals while collaborating across departments with other managers to support the development of new library initiatives.  

The Circulation and Outreach Manager oversees the Circulation and Main Lobby areas and related operations including (but not limited to):
*Working with patrons on managing their library accounts
*Supervising numerous workflows involved in circulation such as check-in, check-out, satisfying holds, processing missing items, managing volunteers and interns, and overseeing shelving duties
*Overseeing daily opening/closing procedures for the library
*Serving as the “front line” in handling patron requests, disputes, and other aspects of customer service
*Answering/routing phone calls, emails, texts, and other communications both external and internal
*Maintaining a routine route of deliveries and community outreach activities 

The Circulation Manager is also a part of the library’s management team and, as such, collaborates with other department heads as well as the library director through:
*department manager’s meetings
*monthly department reports
*occasional board presentations on department developments
*outreach opportunities within the community

Qualified candidates will have:
*a high school diploma or GED
*strong technology skills (as both a user and a support professional)
*a focus on and clear understanding of customer service
*a clean and current driving record 
*the ability to lift and manage up to 25 pounds and remain standing for extended periods of time

Preferred Candidates will have:
*A bachelor’s degree in a related field
*Experience working in libraries

Job Details:
Full Time w/benefits package
*35 hr/wk
*Some evening and weekend hours will be required
*Salary range  $17.00-$20.00/hour commensurate with education and experience.