PCPL has a computer technician available to diagnose and help repair your computer software and electronics. Most computer problems can be repaired in 20 minutes.  We cannot replace computer parts as we do not keep them in stock.  

If your computer problem is severe enough, or would take longer than 30 minutes to fix, we may recommend you take it to a professional.

One-On-One Assistance

Did you get a new cell phone or tablet that you just can’t figure out? Our Tech Help Desk is a great place to get one-on-one help using specific software and electronic devices.

Our Tech Help Desk is first-come first-served and is free and open to the public. Patrons must accompany their computers or electronics at all times, please no drop offs.

You may bring in your laptops, desktop towers, tablets, cell phones, anything electronic. Please bring any power cables with you! 

Putnam County Public Library assumes no responsibility for damages, direct or indirect, to a user’s data, devices, drives, discs, files, or any other electronic media arising from the use of the Library’s computer system or network.

Community Help Desk hours: 

Monday: 4-7:30 p.m.

Tuesday: 1-4 p.m.

Wednesday: 1-7:30 p.m.

Our Community Help Desk hours will occasionally change if our staff are out sick or on vacation. Community Help Desk hours are always kept current on our online event calendar.